Thomas Custom Cues - Company Policies
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Terms of Sale:  Payment required with order - (Visa, Mastercard, American Express, Discover or Paypal) via the internet.  All orders must be paid in full unless otherwise agreed upon.  We accept checks and money orders also. Shipment is delayed until check or money order clears.  

Returns:  Phone or email us for a return authorization within 7 days of receipt for refund.  We will accept returns that are in the same condition as sent.  No refunds on postage, shipping or handling - returns are at the buyer's expense.

Deposits on Custom orders:  Refund of any payment remitted is subject to costs incurred as a result of your default.  We will refund the payment less any costs incurred resulting from your cancellation.

Shipping, Handling and Insurance:  Your orders are sent to you via USPS and are fully insured for your protection.  This service is free for any order over $150.00
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