Thomas Custom Cues
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ABOUT US

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CUE BUILDING PRODUCTS

ANATOMY OF A CUE

WEIGHT, BALANCE, HIT

SHOP TOUR

COMPANY POLICIES

LINKS


CONTACT US

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     Our Phone Number is (915)239-2449.  This is an internet telephone, so you must dial the 915 area code regardless of your location.  If no answer, please leave a voice message and we will return your call as soon as possible.  You can Email us via our contact us link.

      Terms of Sale:  Payment with order by (Visa, Mastercard, American Express, Discover or Paypal) over the internet.  All orders must include payment in full unless otherwise agreed upon (as in custom orders).  We accept checks and money orders also.  Shipment is delayed until check or money order clears.  No delay shipment applies to credit cards, debit cards or paypal.

      Returns:  Phone or Email us for a return authorization within 7 days of receipt for refund.  We will accept returns that are in the same condition as sent.  No refunds on postage, shipping or handling - returns are at the buyer's expense.

      Deposits on Custom orders:  Refund of any payment remitted is subject to costs incurred as a result of your default.  We will refund the payment less any costs incurred resulting from your cancellation.

      Shipping, Handling and Insurance:  Your orders are sent to you via USPS and are fully insured for your protection.  This service is free for any order over $150.00.  

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